Drafting a strategy for your lending business
The business strategy is the foundation of every business, it provides guidance to what the organization is set-up to achieve. The first step towards building a strong lending business, with long-term sustainable growth is having a clearly defined strategy. In simple terms, your strategy tells your stakeholders (internal and external) what your organization will be […]
Expand your lending business with customer incentives
Human psychology indicates that human beings make purchase decisions based on emotions which are subsequently justified by rational suggestions. According to Simon Sinek, it’s easier to sell a product that’s emotionally charged. This is where incentives come in. Humans as consumers generally respond to incentives as a big motivating factor for their purchase decisions. The […]
Customer count or profitability: which is more important for a lender?
Running a lending business, as is the case with running any other business, requires business owners to make some tough decisions. Most lenders, especially those new to the lending business, are typically faced with the high-consequence question: “What should I primarily focus on -growing my customer count or growing profitably?” The former is concerned with […]
How to grow your customer base as a lender
Growing your customer base as a lender requires more than just offering loans. It’s about understanding your market, building trust, leveraging digital channels, and creating experiences that keep borrowers coming back. This guide explores actionable strategies to attract and retain clients effectively.
Building the right culture in your lending business
Building a lending business goes beyond credit models and technology. Culture is the real engine that keeps everything running smoothly. The right culture shapes how teams make decisions, handle risk, serve customers, and adapt to change. In this article, we break down the core elements of a strong lending culture and how they directly influence long-term success.
Fund your lending business with on-lending facilities
Accessing funds to finance loans is a challenge for small and medium sized lenders. We’ll explore on-lending as a source of funding for lenders.
How to provide the best customer experience as a lender
Learn ways you can enhance your customers’ experience to drive retention and grow your customer base
Importance of credit scoring for loan decisions
Credit scoring has revolutionized the financial landscape by replacing gut feeling with data-driven precision. By analyzing a borrower’s financial history lenders can accurately predict risk in seconds. This systemic approach doesn't just protect financial institutions from defaults; it democratizes access to capital, allowing for faster processing times and more competitive interest rates for reliable borrowers. In short, the credit score is the gatekeeper of financial opportunity.
Device finance in Nigeria: A case for BNPL
In an era where a smartphone is no longer a luxury but a fundamental tool for economic survival, Nigeria's "affordability gap" has never been wider. With inflation squeezing disposable income, the traditional model of outright cash purchases is being replaced by the rapid rise of Buy Now, Pay Later (BNPL). This shift isn't just about convenience; it’s a strategic response to currency volatility and a lack of traditional credit infrastructure. By leveraging alternative data and "pay-as-you-go" technology, BNPL providers are turning the dream of high-end tech ownership into a manageable monthly reality for millions of Nigerians, ultimately driving the nation's next wave of digital inclusion
CBN’s Global Standing Instruction (GSI) explained
Understand what the CBN's Global Standing Instruction (GSI) is and how it affect loan repayments within the Nigerian financial ecosystem
Requirements for a moneylenders license in Nigeria
For those who want to lend strictly without offering other banking or financial services, we'll show you the requirements for a moneylender's license.
