7 effective debt collection practices and legal considerations
Effective debt collection is about more than recovering overdue payments—it also requires maintaining compliance, protecting customer relationships, and reducing legal risk. Lenders must balance persistence with professionalism while adhering to applicable laws and regulations governing collections activities. In this article, we explore seven effective debt collection practices, along with key legal considerations that can help lenders improve recovery rates while operating ethically and compliantly.
How to use Freshchat with Lendsqr for your in-app chat experience
Providing timely support and assistance can significantly improve the borrower experience. By integrating Freshchat with Lendsqr, lenders can offer real-time in-app messaging that helps customers get answers, resolve issues, and navigate the lending process without leaving the platform. This guide explains how to set up Freshchat with Lendsqr, configure the integration, and use it to create a more responsive and engaging customer support experience.
How to use Lendsqr to power your company employee loans
Did you know you can manage your staff loan program with the Lendsqr loan management software? We’ll show you how
Essential platforms and tools to automate your lending business
Running a lending business manually can slow growth, increase operational costs, and expose lenders to unnecessary risk. The right technology stack can automate everything from customer onboarding and credit checks to loan disbursement, collections, reporting, and customer support. This guide explores the essential platforms and tools lenders need to streamline operations, improve borrower experiences, and scale efficiently in today's digital lending landscape.
Can I use a state money lending license to lend anywhere in Nigeria?
As a lender new to the game, one of the foremost questions you’re likely to have is how possible it is to use a state money lending license to lend anywhere and to anyone in Nigeria, especially with the rise of digital lending.
7 reasons why your loan business struggles to attract borrowers
So, you've kicked off your loan business. Now, you’re expecting a surge of customers. Despite your best efforts, the expected influx of customers hasn't materialized. Find out the possible reasons for low borrower numbers in your loan business.
5 reasons why manual loan booking is still relevant for lending
As digital lending continues to expand, automation often dominates conversations around loan origination and borrower onboarding. However, manual loan booking remains highly relevant for many lenders, especially those operating in complex markets, serving underserved borrowers, or handling specialized loan products that require human review and judgment. In many cases, manual processes provide the flexibility and contextual understanding that fully automated systems may struggle to replicate. In this article, we explore five reasons why manual loan booking still matters in modern lending. From supporting relationship-based lending and handling edge-case applications to improving risk assessment and operational control, this guide highlights why many lenders continue to combine automation with manual review processes to build more resilient and effective lending operations.
Is your loan business truly financially inclusive?
Are you truly "Granting credit access to the underserved"? Is it just a spiel that you tell your customers and investors to give them more trust in your business? Find out if your loan business is truly inclusive.
Coverdey dey for you: Empowering underserved traders with credit
Access to credit remains one of the biggest barriers for underserved traders, many of whom rely on inconsistent cash flow to sustain their businesses. Coverdey aims to bridge this gap by providing accessible and flexible credit solutions tailored to their daily realities. By empowering traders with the financial support they need to restock, scale, and stabilize their operations, the initiative plays a vital role in driving inclusion and strengthening grassroots commerce.
What problem is Lendsqr solving for lenders?
At Lendsqr, we believe that just like the way the internet created a level playing field and ushered Africa into the modern age, technology for lending should be powerful, accessible, and affordable.
What you need to know about Nigeria’s Open Banking
Two years after the first Open Banking framework circular was released, the CBN issued operational guidelines for Open Banking on Tuesday, March 7, 2023, heralding a start for what many anticipated would bring about a much-needed change in financial services.