How to design a customer centric lending product
A good product is one which fits and addresses specific needs of the market. It’s almost impossible to gain market share or domination without tailoring one’s offerings to the needs of customers.
What do borrowers want from lenders?
This article details the insights drawn from the results of our survey regarding the deciding factors for borrowers when selecting a lender.
How to grow your customer base as a lender
A solid customer base is a sign of a healthy business and the quarter on quarter growth is a metric that every smart investor peers at with eagle eyes.
How to provide the best customer experience as a lender
At our last count, we found over 200 loan apps in Nigeria and without a doubt, many more lenders are still building behind the scenes, getting ready to launch. Even though the wide credit gap means there are many potential customers available for the taking, now more than ever is the best time to discover […]
CBN’s Global Standing Instruction (GSI) explained
Understand what the CBN's Global Standing Instruction (GSI) is and how it affect loan repayments within the Nigerian financial ecosystem
Requirements for a moneylenders license in Nigeria
For those who want to lend strictly without offering other banking or financial services, we'll show you the requirements for a moneylender's license.
What makes a great loan management software
Whether you decide to build your loan software or use a LaaS platform like Lendsqr, consider these things
5 Freshworks features to improve your customer support team’s productivity
Lendsqr recently partnered with Freshworks to give every lender on our platform $10k credit to use on their customer support channels
How to verify borrower’s ID
In a country where there’s a huge consumer credit gap, high inflation and poverty rates, loans are definitely in high demand. As a lender, this means you get a high influx of loan applications daily. And guess what? You have to verify the identities of every single borrower that passes through your funnel. Character is […]
How to assess loan applications for individual borrowers
Here's how to thoroughly assess loan applications for individual borrowers to reduce non-performing loans in your loan portfolio
A borrower’s right to data privacy is not negotiable
Nothing gets your heart racing several miles per minute like the chance that you may not recover your loans right?
